Ideally, your customers and partners should be able to access your company’s product information quickly and easily. Breuer & Co.’s PRM solution incorporates a complete information center that allows users to conveniently find partners and product support information.
Partner Locator
Partner Locators are typically available to the public and are displayed on the company’s web site for easy vendor partner/reseller look-up. Breuer & Co.’s partner locator is driven directly from the PRM database and is tightly integrated to your existing company web site. The locator can query the database on many attributes including: geography, certification level, product expertise, and company size. This integrated functionality means broad capability and seamless integration with little ongoing maintenance.
Product Library
Breuer & Co. manages informational libraries tied to a company's products, services, and business processes. Product catalogs, brochures, advertisements, white papers, FAQs, and customer service downloads - all in one place! Manage your public and proprietary data from one secure PRM system that manages information flow without any security breach.
Secure Access
Information access is based on the user’s security level as you define it. This allows public users to see basic product information, partners to see pertinent proprietary information, and employees to access more exclusive information. Partner access is varied based on their partner status, product accreditation, and other attributes. This flexible security minimizes your customer service labor while meeting user needs and protecting your proprietary data.
